Our critical cargo team found the perfect ground expedited solution for another challenge and collected the cargo only 40 minutes after confirmation!
As of early June 2020, the United States already had more than 1.8 million confirmed cases of COVID-19 and almost 110,000 deaths; at the time, they held a third of all cases in the world.
They needed help. From everywhere. But it was not enough. Without the expertise of great logistics professionals, help could not get where it was most needed.
Founded in 1979, the Federal Emergency Management Agency (FEMA) is the United States government organization responsible for coordinating the country’s federal government response to natural or human-made disasters.
Regarding the COVID-19 pandemic, one of the Agency’s activities was to provide the country with the necessary medical material to combat the disease.
One of the first personal health and protection items to disappear from store shelves worldwide was the N95 mask. Its great differential is the ability to filter at least 95% of air particles, providing good protection to the user.
Critical cargo from Tampa to Kennesaw
Georgia, a state in the south of the United States, with a population similar to a country like the Dominican Republic (more than 10 million people), at the beginning of June 2020 had as many confirmed cases of COVID-19 as Ecuador, one of Latin American countries most affected by the Coronavirus, and Honduras, together: 47,000.
On a Sunday afternoon in April, one of our clients –a company that is one of FEMA’s main suppliers– contacted one of our commercial executives in Florida, to quote an urgent shipment. Our 24/7 critical cargo team was immediately notified.
The challenge was the immediate recollection –for delivering the next day at the FEMA distribution center in Georgia– of three pallets ofN95 masks from the warehouses of a pharmaceutical company in Tampa, Florida.
In an excellent movement of immediate coordination, our expert Dispatchers of dedicated ground units in North America, along with the EP America operations team managed to quote, get a terrific rate –even on a Sunday!– and get a Sprinter unit and a small straight truck positioned on the doorstep of the supplier’s warehouse, in Tampa, to provide the service just 40 minutes after confirmation.
At 8am on Monday, FEMA already had the masks, and, on Tuesday, we had another similar order, perfectly served within our brand promise: we keep it simple, we move it fast.
EP America’s critical cargo teams work hard 24 hours, seven days a week, every day of the year, to perfectly meet expedited delivery times. Due to our differentiated attention to our customers, we are proudly considered leaders in critical cargo in the American continent.
Contact us to find out how we can meet your needs in the best possible way.